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The Administration
Areas of activity and tasks
Administration and organisation of public transport
- Administers, organises and monitors the public RGTR bus and school bus lines at national and cross‑border level, including the specialised services Adapto and Mobibus.
- Optimises and manages, in cooperation with relevant authorities in Germany, Belgium and France, the cross‑border bus connections (RegioZone lines).
- Organises, manages and plans the timetables of the RGTR lines.
Special transport services for persons with reduced mobility (PRM)
- Organises and manages specific transport services, in particular:
- the Adapto service (on‑demand transport for persons with reduced mobility)
- the Mobibus service (regular special transport for persons with special needs)
Administrative, technical and financial management
- Responsible for the organisational, administrative, technical, financial and accounting management of regular, specialised and on-demand public transport services provided by operators under public service contracts;
Information and public relations
- Informs and advises the public about the mobility offer, providing integrated and multimodal information on public transport modes and active mobility via suitable communication channels such as call centre, app, website and social media.
- Handles complaints addressed to the Administration.
Operational monitoring
- Manages the control centre “Leetstell” for the RGTR network.
Data collection and statistics
- Collects relevant data on public road transport on behalf of the Minister for the purpose of statistics and to support the Administration's mission.
Legal framework and fare policy
- Contributes to the drafting of Luxembourg legislation in the field of public transport and ensures its implementation.
- Prepares tariff proposals and applies the relevant decisions of the Minister.
- Carries out administrative and procedural tasks according to European Union regulations on passenger road transport.