The Transport Users' Committee

The Transport Users' Committee serves as a platform for the free exchange of information and ideas on matters concerning the organisation and operation of public transport. Its main objective is to facilitate dialogue between public transport users and the bodies responsible for its organisation and operation.

The committee’s purpose is to enable public transport users to communicate directly with planners, express their travel needs, and propose ideas for improving the organisation of public transport. By giving users a direct voice, it helps to better address their daily travel needs.

In addition to its main task, the Minister may also seek the Committee’s opinion on other public transport matters beyond its original remit. Within this framework, the Committee can offer recommendations and proposals on public transport fares and services, contributing significantly to the development of these services to better meet passenger expectations.

To ensure the Committee functions effectively and its structure remains coherent and efficient, a Grand Ducal Regulation defines its composition and operating procedures, providing a clear framework for its activities and role. Since 1 August 2023, the Users' Committee has had a new composition. Twelve full members and twelve alternates were selected by lot based on predefined criteria (age, gender, origin, etc.). Mrs Marguerite Kugener was appointed President, and Mr Ernad Rafetov Agović was elected Vice-President. Current members may renew their mandate once every five years, before a new call for candidates is launched.

Members

• Ms Marguerite Kugener (Präsidentin)
• Mr Ernad Rafetov Agovic (Vizepräsident)
• Ms Christelle Balladon-Charpentier
• Ms Annelie Laforest
  
• Mr Holger Möller
• Ms Catherine Pion-Valence 
• Mr Jérôme Vançon
• Ms Sabine Vermeersch
• Ms Nadine Wagener
• Mr Alex Welter 
• Mr Marc Weydert
• Mr Jacques Zeyen

Contact

Email : usagers@pt.lu